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GÜNEŞ & GÜNEŞ LAW FIRM

Existing Client Contact

Ask for information about your ongoing file, plan a consultation or update your contact details.

Client Center / Contact for Your Ongoing Matters

01 / SUBJECT OF YOUR REQUEST

How can we help you?

Submit your request

Fields marked * are required. Enter the contact detail that matches the reply method you selected.

Güneş & Güneş Law Firm uses the information and documents you share, with due regard to professional secrecy, to the extent necessary for carrying out the legal service, for communication about your file, for legal obligations and for the protection of rights. Privacy Notice for Clients (opens in a new tab)

Reply preference

Required for phone or WhatsApp preferences. Include the country code.

You may leave this blank if you do not know it.

If you have an upcoming procedure date, do not wait for a reply to the form; call the main contact line.

Maximum 5,000 characters. Briefly state the subject and your request; do not write sensitive information unrelated to your file.

The information you share is handled confidentially, for the purpose of the legal assessment of your request and carrying out the related matter. File information is shared after the necessary identity and authority checks.

Please do not share identity documents or sensitive documents through this form. For documents, use the Secure Information and Document Sharing page.

Privacy notice on the processing of personal data

Initial information is provided within 48 hours at the latest after your request is received.

02 / COMMUNICATION PROCESS

After your request

RECORD

Confirmation of receipt

After a successful submission, the request number and the date of recording are displayed. You can quote this number when contacting us again.

ROUTING

The relevant attorney or team

Your request is passed to the relevant attorney or team. File information is shared after the necessary identity and authority checks.

INITIAL INFORMATION

Within 48 hours at the latest

You receive a first response through the contact method you specified. For matters that require review, the assessment time is communicated separately.

The confirmation of receipt does not mean that the request has been assessed by an attorney or that the requested procedure has been completed. You will be informed separately about the status of the procedure.

03 / SUPPORTING INFORMATION

Frequently asked questions

Can I contact you if I do not know my file number?

Yes. You can leave the file or matter reference field blank. Stating your name and your request briefly makes it easier to locate the relevant record.

What should I do if I cannot reach my attorney?

You can call our main contact line or use this form. If you know it, state the name of the relevant attorney; your request is passed to the relevant attorney or team.

What should I do when I need to share documents?

Ask your attorney about the appropriate sharing channel. You can follow the steps on our Secure Information and Document Sharing page. No identity document or sensitive document is uploaded through this form.

How is the consultation date finalized?

The day, time range and method you state are a preference. The consultation is finalized once our firm separately confirms it. The video conference link is shared once the consultation is scheduled.

How can I ask for fee or expense information?

Select the “Fees, expenses and payment information” option in the subject field and state the matter concerned. Verify any notice of a payment or bank account change by calling our known office number.

When will I receive a response to my request?

Initial information is provided within 48 hours at the latest after your request is received. For matters that require a detailed review, the assessment time is communicated separately. If you have an upcoming procedure date, call our main contact line without waiting for a response.

How is a change to my phone number or email processed?

Use the “Contact update” option and state the type of information that changed and your new detail. Your notice is recorded after the necessary identity and authority checks. If you cannot access your previous contact channel, state this in your message and call the main contact line.

Does the confirmation of receipt mean my request has been fulfilled?

The confirmation of receipt shows that your request has been saved in the system. It does not mean that the request has been assessed by an attorney or that the requested procedure has been completed. You will be informed separately about the status of the procedure.

Is this your first time contacting us?

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