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CLIENT CENTER · DOCUMENT SHARING GUIDE

Secure Information and Document Sharing

Send your information and documents to our law firm.

You can share information and documents related to your legal matter through the email address or WhatsApp line of Güneş & Güneş Law Firm. On this page you will find the steps for preparing before you send, confidentiality, and confirming that your documents have arrived.

01 · THE RIGHT COMMUNICATION CHANNEL

Send documents by email or WhatsApp.

Sharing documents by email

info@gunesgunes.comBefore sending, check the recipient address, the attachments and the people who will receive a copy of the message.

Send Documents by Email

Information and Document Sharing Privacy Notice (opens in a new tab)

The buttons open the relevant app; you attach and send the documents there. No files are uploaded directly to this page.

Confirm that the document request really comes from our firm.

If a request comes from a number or address you do not recognize, do not rely on the name and profile photo alone. Call our main contact and verification line before sending documents.

Call the Main Line · +90 531 883 33 88

02 · BEFORE YOU SHARE

Add a short, clear explanation to your submission.

State who you are and the subject

Write your name or company name, a brief summary of the subject, and contact details at which you can be reached. If you have an existing file, add the file reference and the name of the person you spoke with.

State which documents you are sending

List the names of the attachments. If you have more than one case file, separate the documents by the relevant file. Do not include personal information such as an ID number or bank account in file names.

Ask for a confirmation of receipt after sending. Keep a copy of the message and the attachments. A delivered or read indicator does not mean legal review, acceptance of the matter, or submission to a court or institution. Confirm the status of the procedure separately.

Steps for preparing documents, scan quality, original documents and completing missing items:

Completing Missing Information and Documents

03 · SENSITIVE CONTENT AND DOCUMENT INTEGRITY

Share the relevant information; preserve the original documents.

ID, health and financial documents

Share ID, health and financial documents only to the extent necessary for legal review. Do not include unrelated personal information. For sensitive content, or if you do not wish to use email / WhatsApp, agree on a suitable method with our office before sending.

Original records and access links

Correspondence, photographs, audio and video recordings: do not alter the originals. If information in a document needs to be redacted, ask first. If you will use a sharing link, clarify who has access and for how long; do not create a publicly accessible link.

Do not share account passwords, one-time verification codes or card security details. If you need to send a password-protected document, agree separately with the office on how the document password will be delivered.

04 · IF THERE IS A PROBLEM WITH YOUR SUBMISSION

Report an error without delay when you notice it.

If you sent a wrong or incomplete document

Report the name of the document, the date it was sent and the relevant file. Send the correct document with the explanation “in place of the previous submission”. If a document is still missing, state the estimated date on which you will obtain it.

If you sent a document to the wrong recipient

If you shared a link, close access to it and ask the recipient to delete the document. Report to the office which document was sent, when and through which channel. Recalling a message or deleting it from your device does not guarantee that the copy held by the recipient has been deleted.

If a deadline is approaching, do not wait for a reply.

State the official notification (tebligat) or upcoming procedure date in your first message. Sending a document does not extend the time limit. For urgent matters, call our main line instead of waiting for a reply sent over the internet.

Report an Urgent Matter · Main Line

05 · PROFESSIONAL CONFIDENTIALITY AND PERSONAL DATA

For what purpose are your information and documents handled?

Purpose of legal assessment

The information and documents you share in a preliminary application are handled solely for the purpose of legal assessment, with regard to professional confidentiality and the principles of personal data protection. If the matter is taken on, they are also used to carry out the relevant legal work.

Your personal data and your rights

The purposes for which your information is processed and your rights are explained in the privacy notice. The terms of use and privacy terms of the email and WhatsApp services themselves also apply. You can review the firm’s practices through the links below.

06 · FREQUENTLY ASKED QUESTIONS

Short answers about document sharing

What should I do if my email app does not open?

Open a new message in the email service you use and enter info@gunesgunes.com as the recipient. Check the subject and attachments before sending.

Does a scan replace the original document?

Not for every procedure. The need for an original, a certified copy, a power of attorney or an original electronic document is determined according to the procedure concerned. Clarify the exact form of delivery with the office.

What should I do if the file is large or cannot be opened?

Report the file type and the sending error you encountered. Agree with our office on an alternative sharing method suitable for the file.

Can someone else send documents on my behalf?

The sender must state their relationship to you and which file the document belongs to. Submitting a document does not give a person the authority to obtain information about the file or give instructions on a procedure; authority is confirmed separately.

CONTACT AND RELATED PAGES

Do you need support with document sharing?

You can reach us by stating your question and, if you have one, the file reference. If you are contacting our firm for the first time, you can start from the new client preliminary application page.

Information and Document Sharing Privacy Notice (opens in a new tab)