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CLIENT CENTER · FILE PREPARATION

Completing Missing Information and Documents

Prepare the documents requested. Send them through the right channel, stating the file they relate to.

Base your work on the list of missing items notified to you. Complete the process with legible documents, a clear submission message and confirmation of receipt.

01 · WHAT SHOULD YOU COMPLETE?

Base your work on the list of missing items notified for your file.

Every file has different needs. Not all of these groups are requested from everyone; act according to the notification from your responsible attorney or our client relations team.

Information and explanations

A chronological account of the events, the persons involved, earlier applications and your current contact details. Respond to the matter asked about in a concrete and clear way.

File and evidence documents

Contracts, payment records, correspondence, notifications, decisions and official records. In connection with the file, also report any documents you think may work against you.

Form and document integrity

Complete any missing pages, unreadable scans, signatures and attachments. Check whether the original, a certified copy or an electronic document is requested. Send the original of a foreign-language document and, if there is one, its translation as separate files; clarify the required translation or certification format in advance.

If the request is not clear: Ask our office for the document’s name, date, the institution concerned and the requested delivery date.

GÜNEŞ & GÜNEŞ LAW FIRM

02 · BEFORE SENDING

Document check in six steps

Submission checklist

0 / 6 items checked.

Download the List

Your checkmarks are not sent from this page to the office; they reset when the page is refreshed.

Prepare legible and original files.

Scan paper documents, if possible, as a single, ordered PDF. In a photograph, do not let the edges be cut off; avoid shadows, glare and blur.

Keep the original file of any e-signed or verifiable electronic document. Do not settle for a screenshot alone; preserve the verification information.

Use a clear file name: Contract_2026-09-20.pdf

Even if a copy can be evaluated at the initial review, an original or certified copy may be required for an official procedure. Do not alter the document; write your explanation in a separate message.

Send the notification together with the information on when it reached you.

Send the notification letter with its envelope and enclosures; if you have an electronic notification, send it with its evidentiary records. The date it was issued, the date it reached you and the date of service in the legal sense may differ. Do not rely only on the date you read it; the calculation of the time limit is assessed by your attorney on the basis of the relevant records.

+90 850 532 64 85 · info@gunesgunes.com

03 · SEND YOUR DOCUMENTS

Attach your document. Indicate which file it belongs to.

The buttons open a message draft in the relevant application. You attach and send the documents yourself; this page does not send documents or messages on its own.

WHATSAPP

Send it as a file.

+90 531 883 33 88

State your name, the file reference and the documents you attached. To preserve image quality, you can attach the document as a file.

Send Documents via WhatsApp (opens in a new tab)

A sent or read mark is not confirmation of review or that the missing items have been completed.

EMAIL

Check the subject line and the attachments.

info@gunesgunes.com

Write “Document Completion”, your name / company name and, if you have one, the file reference in the subject. Check that the correct attachments have been added.

Send Documents by Email

If the application does not open, enter info@gunesgunes.com in the email service you use.

Information and Document Sharing Privacy Notice (opens in a new tab)

SAMPLE SUBMISSION MESSAGE

Match each submission to the correct file.

Fill in the fields you know. If you have no reference, state your name and the subject of your application.

Download the Message
Document Completion
Full name / company name: …
File reference or subject of the application, if any: …
Documents I am sending: …
Documents that could not be completed and the reason: …
Communicated delivery date / service information, if any: …
My contact number: …

Multiple files or resubmission

Use a separate subject line or message for each file. If you also sent the same document through another channel, state the date and channel of the earlier submission.

Large file, sending error or delivery of the original

If the file cannot be opened or sent, call the office; agree on a suitable sharing method. Before sending an original document by hand or by courier, confirm the address and the recipient; keep the tracking / delivery record.

04 · AFTER SUBMISSION

Receipt, review and official submission are separate stages.

  1. 01 · Confirmation of receipt

    Whether the submission has arrived is clarified. If you have not received confirmation, get in touch again with the date, the channel and the file reference.

  2. 02 · Document check

    Legibility, completeness of pages and attachments, and conformity with the requested document are checked.

  3. 03 · Legal review

    Sufficiency for the procedure, any need for an original or certification, and additional explanations are assessed.

  4. 04 · Next step

    The status of the missing items and the procedure to be carried out are communicated. Submission to the court or institution is carried out separately.

Confirmation of receipt is not approval of legal conformity or of submission. An assessment of your file and the status of the procedure are communicated separately.

05 · IF SOMETHING GOES WRONG

Report a missing item, a wrong submission or a new development.

If you cannot obtain the document

Tell us who holds the document or which institution has it, the application you have made, the response you were given and the estimated date you will obtain it. Do not hold back the other documents you have. Whether an alternative document or an official way to obtain it is possible is assessed according to the file.

If you sent the wrong file

Report the wrong submission immediately. Send the correct document with the explanation “in place of the previous submission”, stating the previous file name and submission date. Keep the original of the document; do not correct it by altering its content.

If there is a new development or change

Report any new notification, document or change in contact / address details. If there is a correction to earlier information, state clearly what changed and when.

06 · FREQUENTLY ASKED QUESTIONS

Short answers about completing documents

Must I send all documents at the same time?

If possible, make an orderly submission. If a document is pending, send what you have and indicate what remains missing. Do not hold back a time-sensitive document in order to complete the others.

Why might a document I sent earlier be requested again?

It may be requested again because of a missing page, an unreadable image, currency, or the need for an original or certified copy. State the date and channel of the earlier submission and ask for the reason.

Is a photo or photocopy sufficient?

A legible copy can be evaluated for the initial review. Depending on the procedure, an original, a certified copy or a verifiable electronic document may be required; clarify the exact form of delivery with the office.

Should I keep the original of the document?

Unless told otherwise, keep the original safely. If the original is requested, agree on the delivery method in advance; in particular, do not send single-copy documents without confirmation.

What should I do if I cannot meet the requested date?

Report the reason and the estimated date you will obtain the document without delay. Sending a message does not extend a time limit; if a deadline is approaching, call the main line.

Can someone else send documents on my behalf?

The sender must explain whom the document belongs to, which file it relates to and the sender’s relationship with you. Sending a document does not give a person the authority to obtain file information or give instructions on a procedure; authority is confirmed separately.

How do I find out that my documents have arrived?

Ask the office for confirmation of receipt. If you receive no response, contact the main line, stating the date, channel and file reference of the submission. The result of the review is communicated separately.

CONFIDENTIALITY AND DOCUMENT SHARING

Share documents about your file securely.

Share the relevant document; do not send passwords.

Send only the information that relates to the file and has been requested. Do not send your e-Devlet, UYAP or bank passwords. Clarify the sharing method for sensitive documents with the office; do not use publicly accessible links.

Professional confidentiality and protection of personal data

The information and documents you share are handled for the purpose of legal assessment, with due regard to the obligations of professional confidentiality and personal data protection. For details, review the privacy notice.

For new applications, sharing documents does not by itself mean acceptance of the matter. The scope of service is clarified separately; for existing files, the service terms already agreed apply.

LET’S CLARIFY

Not sure which document to complete?

Prepare the request for the missing items and, if you have one, your file reference; clarify it with our client relations team. Support in Turkish, English, German and Russian.

Information and Document Sharing Privacy Notice (opens in a new tab)