Is the same service provided to the carrier and to the cargo owner?
No. The carrier’s liability and defense are reviewed separately from the claims of the shipper or consignee. The represented party is determined at the outset; parties with a conflict of interest are not represented together in the same dispute.
Does CMR apply to every international carriage?
No. The application of CMR depends on the scope conditions for international road carriage of goods. Without reviewing the route, the type of carriage and the contract, the same regime cannot be applied to all shipments.
Which documents matter when cargo is delivered damaged?
Delivery and damage reports, the transport document, photographs, packaging information, invoices and correspondence are important. Where necessary, expert appraisal and tracking or temperature records are also assessed. Notice and claim periods are checked separately.
Does the absence of a reservation on the delivery document completely extinguish the claim?
Not in every case. Whether the damage was apparent or could be discovered later, the records, the time of notice and the applicable law are reviewed together. For this reason, an assessment cannot be made without documents or without regard to time limits.
Can the freight charge and the full cargo loss be claimed together?
The claim items are assessed based on the link between the loss and the event, and on the applicable liability regime. The contract or international regulations may set limits on liability; not every loss can be claimed automatically and without limit.
Are transport insurance and carrier’s liability insurance the same?
No. The interest protected and the conditions under which coverage arises may differ. The scope of the policy, its exclusions, the insured status and the nature of the event determine which insurance should be pursued.
Can compensation always be obtained for a flight delay?
No. The scope of the flight, the length and cause of the delay, the carrier’s explanations and the applicable passenger rights regulations are reviewed. Care, refund or alternative transport rights and the conditions for compensation are assessed separately.
Are baggage and air cargo claims handled in the same way?
No. The documents, parties and claim conditions for passenger baggage and commercial air cargo differ. The international nature of the carriage, the applicable provisions of the Montreal Convention and the relevant time limits are also examined separately.
Whom should we approach when there is more than one carrier?
The status of the contractual and actual carriers, the delivery points and the stage at which the damage arose are determined. If more than one mode of carriage was used, the provisions applicable to each stage are also taken into account.
Can we get support in the transfer of a warehouse, a vehicle fleet or a logistics company?
Yes. The scope of service can be set for legal due diligence, contracts, permits and approvals, personnel and lease relationships, security, and closing and delivery transactions. Technical and financial reviews are coordinated separately with the relevant experts.
Can a claim be pursued against a carrier abroad?
It is possible depending on the file. The competent authority, the applicable law, the dispute resolution clauses in the contract and the enforceability of a judgment in the relevant country are reviewed. Where local representation is needed, the scope of work with foreign law experts is determined separately.
Does ongoing corporate counsel cover only litigation follow-up?
No. Contract drafting and review, operational notices, receivables management, personnel processes and administrative procedures may also be addressed within the agreed scope. The fee scope for litigation and other special matters is explained in the agreement.
How can we consult if we are abroad?
A Zoom or WhatsApp video consultation can be arranged. Please share your country, city, consultation language and preferred local time. The appointment date and time are confirmed by stating both your local time and Türkiye time; daylight saving time differences are taken into account.
Is a file accepted through the first consultation and the sending of documents?
Not by itself. Acceptance is expressly confirmed within the framework of the service and fee terms, the agreement, the necessary authorization, the documents and the agreed obligations. The scope of the consultation and, if applicable, its fee are communicated before your appointment is confirmed.
Is only material cargo loss assessed in transport accidents?
No. Passenger injury or death, workplace accidents of employees and damage to third parties may give rise to different legal relationships. The party to be represented, the nature of the event, insurance and the applicable regulations are determined, and compensation and related processes are examined accordingly.
Can a carrier sell the cargo if the consignee does not collect it?
No general or unconditional authority can be assumed in this matter. The delivery obstacle, the obligations to obtain instructions and to give notice, the safekeeping conditions and the applicable law must be assessed. Before any sale, destruction or withholding of delivery, the concrete legal basis is examined.
Is an electronic delivery record or e-CMR sufficient evidence on its own?
The type of document, the applicable regulation, who created it and the integrity of the record are important. Electronic records are assessed together with the contract, delivery information and other documents; not every screenshot is accepted as having the same evidentiary weight.
Does a border closure or route change automatically end the contract?
Not in every case. The effect of the event on the contract, the possibility of alternative performance, notices, the parties’ obligations and the applicable law are reviewed. Options such as extension of time, additional cost, adaptation or termination are assessed depending on the file.