TOURISM INVESTMENT · OPERATIONS · LEGAL DISPUTES
Legal support from investment to operations, in hotels, travel agencies and tourism services. Let us assess licenses, contracts, reservations and disputes together with the whole of your activity.
Request a Consultation on Tourism LawTourism law requires the real estate and permit structure of an investment, operating contracts, guest relations and disputes to be assessed together. Hotels, travel agencies and housing rented for tourism purposes are not subject to the same permit model. The first step is to determine the status of the parties, the facility’s documents and the nature of the request.
CONTRACTS · PREVENTIVE ADVISORY · DISPUTE RESOLUTION
Legal support for investors, facility owners and operators, management and brand companies, travel agencies, suppliers and persons with a dispute arising from a tourism service.
Pre-transaction due diligence in title, zoning, public allocation (kamu tahsisi), hotel purchase and sale, lease, management and franchise relationships.
Guide to investment and hotel contractsTourism certificate (turizm belgesi), municipal license, short-term housing rental, beach and marina operations, and sanctions.
Guide to documents, licenses and inspectionsTravel agency agreements, package tour cancellations, reservation refunds, guest safety and timeshare relationships.
Guide to travel agencies, package tours and guestsReservation platforms, commission and payment disputes, guest records, personal data and commercial reputation.
Guide to digital sales and data protectionLegal management of seasonal staff, ancillary businesses, supply agreements, sustainability and environmental processes.
Guide to operations and regulatory complianceRoutes of application in commercial, consumer and administrative disputes; insurance losses, liability, mediation and arbitration.
Guide to disputes and compensationNo deduction is made, other than mandatory taxes and similar expenses, when a termination notice is properly given at least 30 days before the tour begins. For later notice, the contract and the reason for termination matter.
The general time limit for filing an action before the administrative court is 60 days unless a special time limit applies. The competent authority and the time limit for an administrative fine are determined separately; this rule cannot be applied to every tourism sanction.
For accommodation on a specific date or in a specific period, buying online does not by itself give a 14-day right of withdrawal. The cancellation condition, any defect in the service and the provider’s commitment are examined separately.
Termination of a package tour, cancellation of a hotel reservation and an action against an administrative decision are different procedures. Time limits are calculated on the basis of the contract, the decision, the form of notification and the request.
A notification served through UETS (National Electronic Notification System) is deemed to have been served at the end of the fifth day following the date it reaches the address. The absence of an SMS or e-mail alert does not affect its validity. In companies, regular tracking and designating a responsible person are important. Registered Electronic Mail (KEP) correspondence, platform messages and physical service are assessed under their own rules.
Review the routes for documents, inspections and applicationsThe title deed or allocation, zoning, construction, license and tourism certificate must be consistent with one another. In a hotel transfer, management or franchise agreement, permits, debts and continuity of operations are assessed before closing.
Investment and contract guideA package tour, a single accommodation stay and a timeshare do not give rise to the same rights. The chain of contracts, the promised service, the reason for cancellation and the evidence are examined. An administrative complaint and a claim for a refund of the price or for compensation are handled separately.
Package tour and accommodation guideThe type of facility, location, status of the parties, notification and contract are reviewed; the need for urgent applications and protection is identified.
The title deed, zoning, license, tourism certificate and actual use are matched. The contract and responsibilities are assessed.
Permit applications, contracts, negotiation, mediation, litigation or arbitration are carried out according to the determined subject-matter and territorial jurisdiction.
Implementation of the decision, handover and continuity of operations are monitored. Necessary changes to contracts and internal procedures are identified.
Your request, the competent authority, the time limits to be protected, missing documents and the need for interim protection are assessed. The conflict-of-interest check, the scope of services, the attorney’s fee and separate expenses are explained. The method of providing information is determined; the scope of any written report or later follow-up is agreed separately.
Güneş & Güneş Law Firm was founded in Kemer on March 18, 1999 and has been based in Antalya since 2007. Tourism investment and hotel and travel agency relations are handled by assessing real estate, contract, public law and operational needs together. Transactions in Türkiye’s 81 provinces are planned according to the requirements of jurisdiction, on-site examination and representation.
In files with a Türkiye connection involving investors, businesses and individuals abroad, communication can be provided in Turkish, English, German and Russian. The need for online consultation, foreign documents and translation is identified in advance. Coordination with technical and financial experts and, where necessary, with authorized counsel in a foreign country is carried out according to the scope of the file.
No. The business license, the tourism certificate, and the zoning and construction documents serve different functions. The type of facility, the status of past documents and actual use must be reviewed together. A single document does not make all activities lawful.
The conditions for transfer and change of control may vary by permit, allocation, license and contract. Before closing, the necessary approvals, notifications, security and operator-change procedures must be identified.
For rentals of 100 days or less at a time, the permit regime for tourism-purpose rentals must be taken into account. The nature of the home, entitlement to it and the required decisions are examined. Posting a listing on the internet does not replace a permit.
In the case of a cancellation or material change not caused by the consumer, the contract can be rescinded without accepting an alternative. In this case, a 14-day rule applies to the refund of the price without deduction. Claims for additional loss are subject to separate conditions.
No. An agreed cancellation condition is distinct from a service that is not provided at all or is provided defectively. The contract, the pre-contractual information and the review of unfair terms are assessed together. Keep your reservation and payment documents.
The inspection and sanction process is separate from a personal claim or a claim for compensation. Depending on the nature and amount of the claim, an arbitration committee (hakem heyeti), mediation, litigation or other routes are assessed. It should not be assumed that a complaint stops all time limits.
Depending on the nature of the file, online consultation and representation are possible. The power of attorney, certification of foreign documents, translation and, where necessary, the need to attend in person are identified in advance. Local procedures in a foreign country are assessed separately.
The scope of document review, applications, contracts, litigation and later follow-up is explained separately. Court fees and expert, translation, travel and arbitration expenses are distinct from the attorney’s fee. The scope of a written report or ongoing advisory services is agreed separately.
Depending on the stage of the file and the request, the following provisions are assessed together.
This content is general information. Information and documents you share are kept confidential and used for legal assessment and within the agreed scope of service. An inquiry alone does not create an attorney–client relationship and does not stop time limits. The legal conditions of the specific matter are reviewed separately.