Technical issue and submission support
Report the problem you encountered with the form, file upload or submission, together with the error message, device, browser and time it occurred.
Careers / Candidate Communication
Application Support
and Contact
We are here for technical support, confirmation of your application, updating your details and interview communication for your job and internship applications to Güneş & Güneş Law Firm.
01 / Support topics
Choose the support route
that fits your need.
Send your request under the relevant heading. A ready-made email draft for that topic will open; check your details before sending.
Application confirmation and status
To find out whether your application has arrived or which assessment stage it is at, state the position and the approximate application date.
Updating details and résumé
If your contact, education, foreign language or résumé details have changed, explain which record the updated information and document should replace.
Interview and change of date
Reply to the interview invitation; give alternative dates and, if you are outside Türkiye, the time zone you are in.
Accessibility and participation support
Describe the adjustment that would make your participation easier. Do not send medical reports or special categories of personal data in your first message.
Application and personal data preferences
Review the routes for withdrawing an application, leaving the candidate pool and exercising your personal data rights.
Email links do not create a message ready to send; you need to complete the text and send the email yourself.
Important distinction of scope: The human resources address on this page is for job and internship applications only. For legal advice, client files and other corporate requests, please use our General Contact page. Legal enquiries sent to the HR address should not be assumed to be followed up through this channel.
02 / Prepare your request
Clear and secure
communication in three steps.
If possible, write from the email address you used in your application and continue the existing thread on the same matter.
Identify your application
Your name, the position or programme you applied for and your approximate application date are a sufficient start. Add your application number if you have one.
Explain your request
State clearly what you are asking for. For a technical problem, give the error message, the browser and the time the problem occurred.
Check before sending
Review the recipient address, the subject line and the attachments; check your sent folder and any non-delivery notices.
Live support email builder
You fill in the details in your browser only; this page does not send the data you enter to a server by itself.
Email preview
To: ik@gunesgunes.com
Subject: Career Application Support | General support request | First name Surname
Dear Human Resources Officer of Güneş & Güneş Law Firm,
Name: (Please specify)
Position/programme applied for: (Please specify)
Application date: (Please specify)
Subject of request: (Please specify)
Description: (Please state your request)
I would appreciate your information and consideration.
Kind regards,
(First name Surname)
Safe sharing: Do not send passwords, verification codes, identity documents, bank details, medical reports, client files or confidential documents belonging to third parties. Cover any unrelated personal information in screenshots.
Professional secrecy and confidentiality of previous employers: Do not share confidential petitions, contracts, client information, file numbers, trade secrets or internal correspondence belonging to a law firm, employer or client you previously worked for. Where a work sample is requested, use only material you are authorised to share and that has been sufficiently anonymised. Breaches of the duty of confidentiality under Article 36 of the Turkish Attorneys’ Act and of other confidentiality obligations are assessed according to the circumstances of the specific case.
03 / Contact channels
The right topic.
The right contact channel.
Written communication makes it easier to link requests to your existing application and to follow them up consistently.
Corporate email
The primary contact route for application confirmation, résumé updates, status information, interview correspondence and withdrawal requests.
Telephone
For general guidance, reaching the relevant team and coordination needs where timing matters.
Short coordination
Technical access problems or travel and connection support on the interview day. A WhatsApp message does not count as a completed application.
Opens in a new tab · You send the message yourself · Not an automated live agent.
Our approach to corporate communication: Openness, mutual care, written records and following the process through are our core principles. For exercising personal data rights, rely on the proper channels set out in the privacy notice.
Candidate communication etiquette: Where possible, continue your requests in the same email thread, clearly and respectfully. Do not send the same matter repeatedly through several channels at the same time; do not use the direct telephone numbers of employees outside human resources to ask about application results. Persistent, harassing or disrespectful behaviour may be taken into account in the relevant application process, having regard to the specific circumstances. Making a support request or sending a reasonable reminder is not a reason for a negative assessment.
04 / Interview and follow-up
Preparing for the interview.
Continuity in communication.
Receipt of a support request does not mean an invitation to interview or an offer of employment. If you have received an interview invitation, follow the steps below.
If you have received an interview invitation
Check the date, time, interview format and any preparation required. Confirm your attendance by replying to the invitation email.
If you are coming to the Antalya office
Check the address in your invitation. Let us know in advance if you need travel or accessibility support on the interview day. Office location and contact details
If you are attending an online interview
Test the meeting link, camera, microphone and internet access in advance. Do not share your personal meeting link with third parties.
If you need to change the date
Reply to the invitation email with suitable alternative times. The new interview time is fixed by mutual written confirmation.
While you wait for a reply
Check your inbox and junk mail folder. Send additional information and reminders through the existing email thread.
If you cannot access your email account
From a new address where you can be reached, send the basic details that identify your existing application. Do not send an image of your ID or a verification code.
Candidates outside Antalya and abroad
If you are applying from outside Antalya or from abroad, the first interview may be held online where both sides agree. State only as far as necessary the city/country you are in, your time zone (e.g. UTC+1), whether you might relocate to Antalya, your possible start date and, where relevant, your travel/work permit status. Do not make assumptions about in-person attendance or relocation costs; the terms are agreed separately.
Assessment after the interview
Rely on the method of feedback communicated at the end of the interview and any expected timeline. There is no commitment to send written notice on a fixed date after every interview. After a reasonable time you may ask for a status update in the existing correspondence.
Traineeship and student applications: The statutory traineeship and the law student programmes are separate categories. Review the requirement of at least B2 proficiency in one foreign language, stated for general applications, on the relevant application page. Careers and application areas
Short pre-interview checklist
Your ticks are only a temporary preparation aid on this page.
0 / 4 completed
05 / Your rights and preferences
Different requests.
Clear routes to act.
Withdrawing an application, choosing whether to stay in the future candidate pool and requests relating to personal data rights are separate matters.
Withdrawing the application
If you no longer want your active application to be assessed, let us know in writing. This step on its own does not mean that all records are deleted immediately.
Leaving the candidate pool
You can change your preference to be kept in the candidate pool for future opportunities, or the explicit consent you gave for that purpose. Withdrawing your current application is a separate step.
Personal data rights
You can review your rights under Law No. 6698 and the applicable ways of exercising them in our privacy notice.
06 / Frequently asked questions
Short answers about
application support.
Common questions about submission, updates, interviews, communication and internship applications.
When will I receive a reply to my support request?
The response time depends on the nature of the request and the review it requires. If an interview or a posting deadline is approaching, mention it in your message. If necessary, send a reminder in the same email thread.
I cannot access the email I used in my application. What should I do?
From your new address, give your old email address, the position and the approximate application date. Ask about a secure confirmation method; do not send an identity document, password or verification code in your first message.
What if I have a technical problem close to the application deadline?
Report the error message, the posting and the time the problem occurred without delay. A support email does not mean that the application is complete or that the deadline is extended.
How can I check that my application has arrived?
Check the form’s submission notice and any confirmation email. If you are not sure, ask for confirmation of your application instead of submitting the form again.
How should I send my updated résumé?
If possible, send your updated résumé from the address you used in your application. State which document it replaces. Follow the file requirements given in the posting.
Can I change the interview time?
Reply to the invitation email with suitable alternative times and, if needed, your time zone. The new date is fixed by mutual confirmation.
What can I contact you about by phone and WhatsApp?
You can use them for technical access, travel and coordination on the interview day. Share application documents through the relevant form or by email.
Which language can I write in?
You can write in Turkish, English, German or Russian. This choice of language for communication does not change the language requirements specific to the position.
How can I verify a suspicious recruitment message?
If you receive an unexpected request for payment or sensitive data, ask for confirmation through the official channels. Do not share passwords or verification codes.
Can I get support with my trainee lawyer application?
Yes. You can get support with submitting statutory traineeship applications, confirming them and interview communication. For the application requirements, review the relevant Careers page.
Which route should I follow as a law student?
Review the student programmes and the general application areas. Distinguish general applications open all year round from programmes with specific dates.
Is there a foreign language requirement for internship applications?
General applications from trainee lawyers and law students require at least B2 proficiency in one foreign language; this requirement does not apply to asking for support.
Does making a support request give my application priority?
No. The support service is for technical and communication needs; the assessment of applications is carried out separately under its own criteria.
I live outside Antalya or abroad. How is the interview held?
Where considered appropriate, the first assessment interview may be scheduled online. In the invitation correspondence, explain the country you are in, your time zone, whether you might relocate to Antalya and your earliest start date. An online interview or any other support is not guaranteed automatically.
07 / Candidate contact
Contact us about
your application.
State your request clearly and, as far as possible, keep your correspondence on the same matter in one thread.
- ik@gunesgunes.com
- Telephone / WhatsApp
- +90 531 883 33 88
- Working hours
- Monday–Friday
09.00–18.00 - Time zone
- Türkiye · UTC+3
In application and support correspondence, share only the information and documents that are necessary. Job Candidate Privacy Notice