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Custody and Personal Contact

Child Handover and Enforcing a Personal Contact Decision: Applications, Handover Orders and Complaint Routes

In a child-friendly room, a child approaches the father while the mother and a specialist holding a file wait nearby.
Author: Published: About 15 min read

Institutional legal review and control: Güneş & Güneş Law Firm

Published by: Güneş & Güneş Law Firm

Summary

The main place to apply for the enforcement of decisions on child handover and personal contact with a child within Türkiye is the Judicial Support and Victim Services Directorate (Adli Destek ve Mağdur Hizmetleri Müdürlüğü) at the child’s place of residence. Where no such unit exists, the registry of the civil court designated by the Ministry acts instead. The process rests on a family court judgment or interim measure; the directorate does not create a new custody or visitation right.

Three different routes are often confused in practice: a complaint against an act of the directorate, a request for sanctions for failure to comply with a handover order, and a change of the custody or personal contact decision. Their subject, time limit and outcome differ. For the right application, the enforceable decision, the notifications and the incident records should be reviewed first.

What is the difference between child handover and establishing personal contact?

Child handover aims to give the child to the person entitled under a custody decision. Establishing personal contact, by contrast, enables the child to meet or stay with the other parent or entitled person on the days and at the times stated in the decision. In the second case, returning the child at the end of the contact is also part of the process. That the two procedures are regulated separately also matters for the sanctions provided for non-compliance. [1]

For example, keeping a child in the father’s home when custody was given to the mother is not the same legal situation as preventing the father’s weekend contact. The first involves handover based on a custody decision; the second involves the implementation of a personal contact arrangement for set periods. A petition consisting only of the words “he does not show me my child” does not explain which part of which decision has not been implemented.

Where and with which documents do you apply?

Under Article 41/A of Law No. 5395, the Child Protection Law (Çocuk Koruma Kanunu, ÇKK), the competent directorate is determined on the basis of the child’s place of residence. The province of the family court that issued the decision may differ from the child’s place of residence. The details of the relevant courthouse directorate and child contact center should be verified first; it should not be assumed that the handover will necessarily take place in the courthouse building. The Ministry states that the procedures are carried out in child-friendly premises with expert support. [1] [2]

In an application, identity and contact details, a legible copy of the decision to be enforced, and the known address and contact details of the child and of the obligated person are important. Earlier applications and handover order records, the dates on which contact did not take place, and any protection or confidentiality order should also be reported. How documents missing from the file will be completed is clarified with the directorate. The parties should not send the child’s entire health or education history through communication channels when this is not required.

Can the directorate set a contact schedule if there is no court decision yet?

No. The directorate carries out the family court’s judgment or interim measure. A schedule written privately between the mother and father does not take the place of a court decision. If there is no decision, custody, a temporary measure or a personal contact arrangement must be requested from the appropriate court. If the decision contains only general wording, it may be necessary to have the enforceable days, times, handover and return arrangements clarified judicially.

In final judgments in family law, the finality rule under Article 367/2 of the Code of Civil Procedure (HMK) is taken into account. However, it cannot be said that one must wait for a divorce to become final in order to enforce an interim measure issued while the proceedings are still pending. Whether the basis of the application is a final judgment or an interim measure in force should be checked in particular. [3]

How does the process work from the first application to the handover order?

If the decision is not carried out voluntarily, the entitled person applies to the directorate. The directorate contacts the obligated person under the procedure set out in the law, notifies them that the child must be brought to the stated place at the stated time, and records the steps in a report. If contact cannot be made, or if the obligated person does not fulfill the stated obligation, a formal handover order is served, depending on the procedure to be applied. The first contact and a handover order sent under the Notification Law are not the same procedure. [1]

The handover order explains what must be done and the consequences of non-compliance. A change of address or contact details must be reported in time. If a justified obstacle such as the child’s illness is claimed, this should not be left to a statement to the other side alone; information and documents showing the timing and nature of the obstacle must be submitted to the directorate. Not every medical document by itself proves that contact is entirely impossible; the specific situation is assessed.

What is the role of experts and the police when the child must be taken?

If a child handover order is not obeyed, the law allows the child to be taken in the presence of an expert or a teacher and, where necessary, the police to be called on for assistance. It is therefore not correct to say that, under the new system, “the police cannot take part under any circumstances.” However, the aim is not to frighten the child or to stage a show of force between the parents; the child’s safety and psychological state must be taken into account.

Protective measures and confidentiality orders under Law No. 6284 are taken into account during enforcement. Information about a person whose address is kept confidential should not be disclosed carelessly to the other side. In a case involving a safety problem, arrangements such as the parties waiting in the same place or having direct contact must be assessed separately. Publicly displaying photos and videos of the moment of handover also creates separate risks to the child’s personality rights.

When is the 48-hour notice required for personal contact?

The notification obligation in Article 41/C/7 of the ÇKK concerns the period following service of a handover order on the establishment of personal contact. The entitled person notifies the directorate, in writing, electronically or through the communication channel given at the time of application, at least 48 hours before the set meeting that they will come to pick up the child. This obligation is not a general “48 hours’ notice before filing a case” period that applies in every situation to opening a file for the first time. [1]

If no notice is given, or if it is stated that the person will not come, the directorate informs the obligated person. For an entitled person who, without a justified excuse, fails to come twice in a row or three times within a year even though they gave notice, the file may be struck from the docket and the handover order may lapse. This is not the automatic termination of the personal contact right established by the court; the enforcement file and the underlying right must be kept apart.

What happens if the child is not returned at the end of the contact?

The person who takes the child must comply with the obligation to return the child at the time set in the decision and in the enforcement arrangement. A view that the period is too short, a dispute over maintenance, or a reaction to the other parent does not constitute sufficient grounds for keeping the child. If there is an unavoidable delay, it should be reported immediately and documented.

For an entitled person who does not bring the child back at the end of personal contact, Article 41/F/3 of the ÇKK contains a separate disciplinary detention provision. Depending on the nature of the incident, other legal or criminal consequences may also arise. Instead of extending the period unilaterally, a change of the existing personal contact arrangement should be requested.

Which route applies to which problem?

If the directorate’s enforcement is considered wrong, review of the act comes into play; if a person acts contrary to the handover order, sanctions come into play; if the care or contact arrangement set by the court is no longer appropriate, a change of the decision comes into play. One application does not automatically replace another. The same incident may require more than one route; however, the basis and the intended result of each request must be explained separately.

Subject of the applicationTime limitReview and outcome
Act or decision of the directorate1 week from learning of it or from serviceReview of the act under Article 41/E of the ÇKK
Family court decision on a complaint2 weeks from serviceObjection under Article 41/E/3 of the ÇKK
Non-compliance with, or obstruction of, a handover order1-month complaint period under Article 41/F of the ÇKKDisciplinary detention if the conditions are met
Disciplinary detention decision2 weeks from serviceObjection route referred to by Article 41/F/8
Change of the custody or personal contact arrangementNot the same as the 1-week period for acts aboveNew arrangement according to the child’s best interests and changed circumstances

The periods in the table are based on the current provisions of the ÇKK. In particular, the time limit for objecting to a court decision was changed by Law No. 7499; the one-week objection period seen in older sources should not be carried over directly to a current application. Matters such as the type of notification, the date of learning, the start of the period and the last day falling on a holiday are calculated separately in the specific file. The one-month period for a complaint about non-compliance should likewise not be calculated in the abstract before the dates of the incident are established. [1]

Does a complaint against the directorate’s act stop enforcement?

A complaint does not stop the act by itself. The family court may order enforcement to be suspended if it considers this necessary. The application should explain which act is unlawful and, if a suspension is requested, why delay would cause harm. Merely saying “I object to the decision” does not make it justified to withhold the child.

Is a complaint always filed with the divorce court?

No. The special provisions of the ÇKK on subject-matter and territorial jurisdiction are taken into account. In its decision dated 18.03.2025, E.2024/11480, K.2025/3655, the 5th Civil Chamber of the Court of Cassation (Yargıtay 5. Hukuk Dairesi) determined that, for a dispute over enforcement and obstruction, even though the personal contact arrangement arose from a divorce file in Ankara Batı, the competent authority was the Ardahan 2nd Civil Court of First Instance (Ardahan 2. Asliye Hukuk Mahkemesi), acting as a family court, at the place of the directorate carrying out the procedure. [4]

The practical consequence of the decision is that the place where the first judgment was issued should not be treated as the automatic address for every new complaint. Together with the file number of the decision being enforced, the file of the directorate carrying out the procedure and the place of the act must also be determined.

What sanctions apply for non-compliance with a handover order?

Article 41/F of the ÇKK provides for disciplinary detention of up to three months for non-compliance with, or obstruction of, a child handover order, and of three to ten days for non-compliance with, or obstruction of, a personal contact order. For an entitled person who does not return the child at the end of contact, disciplinary detention of up to three months is provided. These sanctions are not applied automatically without the complaint and trial conditions in the law being met. [1]

The defense of the person complained of is taken; the handover order, notification, enforcement reports, excuse and other evidence are assessed. Finality is required to carry out a disciplinary detention decision. An approach of “contact did not take place, so detention is certain” ignores both the procedure and the specific case. The child’s health, the party’s actual conduct and the regularity of the procedures must also be examined.

The effect of withdrawing a complaint on the case and on the sanction is regulated by law. There are also special provisions on lapse in cases of handover and non-return, where the child is delivered to the custodian. These provisions should not be generalized as if they applied in the same way to every type of non-compliance.

How should one act when the child does not want to see the other parent?

The child’s unwillingness should be taken seriously; possible causes such as fear, a long period without contact, parental pressure, developmental needs or a specific safety risk should be assessed by an expert. The sentence “the child did not want to” is not a conclusion that ends the procedure in every case, but forcing contact while ignoring the child’s view is not appropriate either. The child should be enabled to express their view safely, according to age and maturity.

The directorate enforces the existing decision; situations that require a change to the underlying arrangement are brought before the family court for assessment. A counseling measure, a gradual arrangement that supports the relationship, or a safety measure may come into play depending on the specific case. Scholarly writing also stresses that expert support and the child’s participation should not be treated as a merely formal step. [5]

Does persistent obstruction lead to a change of custody?

Article 324 of the Turkish Civil Code (TMK) allows custody to be changed where the requirements of the personal contact arrangement are not fulfilled, provided this is not contrary to the child’s interests. This outcome is not an automatic punishment. The court assesses together the nature and persistence of the obstruction, its reasons, the child’s current situation and the proposed new care arrangement. [6]

In its decision dated 20.11.2025, E.2025/5404, K.2025/9980, the 2nd Civil Chamber of the Court of Cassation (Yargıtay 2. Hukuk Dairesi) examined a request to make the departure abroad of children in the mother’s custody, on days coinciding with their personal contact days with the father, subject to the father’s consent. Weighing the existing legal routes that protect personal contact, freedom of travel and custodial authority, the Chamber did not find it appropriate to impose such a consent requirement and stated that the request had to be dismissed for lack of legal interest. [7]

This decision does not mean unlimited permission for every trip or permanent relocation. Its concrete consequence is that the need to protect the relationship cannot be met in every case by giving the other parent a general power of veto. Where obstruction is alleged, the right route, whether a complaint or a change to the arrangement, should be chosen.

Costs and incident records before applying

Enforcement of decisions under Article 41/H of the ÇKK is exempt from court fees; enforcement costs other than attorney’s fees are paid from the Ministry’s budget. This provision does not mean that all of the parties’ personal travel, accommodation or other litigation costs will be paid by the state without condition. The scope and fee of any work carried out with an attorney are determined separately.

Before applying, the relevant part of the decision, the contact dates, notices given to the directorate, the handover order and the date of service, reports and the excuses stated should be prepared in chronological order. Rather than collecting images of the child or submitting every private conversation between the parties, the necessary and lawful records that show the dispute should be selected. Especially given the short complaint periods, keeping a regular incident log makes it easier to bring the right request on time.

Conclusion

When resolving a contact or handover problem, the first step is to review the enforceable decision and the enforcement file together. A wrong act by the directorate, a person’s non-compliance with a handover order, and a change to the court’s arrangement require different applications. Turning to the right authority without missing the time limit, protecting the child’s safety and preparing the records of the specific incident are decisive for the decision to be enforceable in practice.

Frequently Asked Questions

Should I go to the enforcement office to see my child?

In the current system, the main place to apply is the Judicial Support and Victim Services Directorate. Where no such directorate exists, the registry of the designated civil court acts. The transitional provisions for past procedures may be assessed separately.

Is a fee paid for every contact for child handover?

Enforcement procedures under the law are exempt from court fees, and enforcement costs other than attorney’s fees are paid from the Ministry’s budget. Personal travel costs and the costs of another case should not be assumed to fall within the same scope.

Within how many days can I challenge the directorate’s decision?

There is a one-week complaint period from learning of the act or decision, or from its service. An objection to the court decision issued on this complaint, however, must be made within two weeks from service. The two periods are different.

Who must be notified 48 hours in advance?

After service of the handover order on personal contact, the entitled person who will come to pick up the child gives the notice to the directorate. Merely sending a message to the other parent should not be relied on as if it replaced the obligation to notify the directorate.

Can contact be blocked if maintenance is not paid?

Maintenance debt and personal contact are separate legal matters. Failure to pay does not give a general right to withhold the child. A maintenance claim is pursued through its own collection routes.

I filed a complaint; does the handover obligation stop?

A complaint does not have a suspensive effect by itself. If it is considered necessary, a suspension order should be requested from the court and the reasons for it explained.

Sources and legal bases

1 — Law No. 5395, the Child Protection Law (Çocuk Koruma Kanunu), Arts. 41/A–41/H; the amendment to Art. 41/E/3 made by Law No. 7499. Current official text.

2 — Ministry of Justice, General Directorate of Judicial Support and Victim Services, Information on the process of child handover and personal contact; Regulation on the Enforcement of Judgments and Interim Measures on Child Handover and Establishing Personal Contact with the Child (Çocuk Teslimi ve Çocukla Kişisel İlişki Kurulmasına İlişkin İlam ve Tedbir Kararlarının Yerine Getirilmesine Dair Yönetmelik).

3 — Law No. 6100, the Code of Civil Procedure (Hukuk Muhakemeleri Kanunu), Art. 367. Official text.

4 — Court of Cassation 5th Civil Chamber (Yargıtay 5. Hukuk Dairesi), 18.03.2025, E.2024/11480, K.2025/3655. Full decision record (access may require a login).

5 — Hakan Albayrak / Esra Bulut, “Çocuk Teslimi ve Çocukla Kişisel İlişki Kurulmasına Dair İlamların veya Tedbir Kararlarının Uygulanması” [Enforcement of Judgments or Interim Measures on Child Handover and Establishing Personal Contact with the Child], Türkiye Adalet Akademisi Dergisi, Year 16, Issue 62, April 2025, pp. 297–324, DOI:10.54049/taad.1683897. Open-access article.

6 — Law No. 4721, the Turkish Civil Code (Türk Medeni Kanunu), Arts. 323–324. Official text.

7 — Court of Cassation 2nd Civil Chamber (Yargıtay 2. Hukuk Dairesi), 20.11.2025, E.2025/5404, K.2025/9980. Full decision record (access may require a login).

AUTHOR

Av. Umut Güneş

Güneş & Güneş Law Firm

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