GÜNEŞ & GÜNEŞ LAW FIRM
Accessibility
Easier access to information and communication.
If you need support while using our website or accessing our documents, you can reach us through the contact channel that suits you.
How can we help you?
If you cannot read a page, cannot use a link or cannot access a document, contact our Client Relations Assistant. You do not have to speak by phone; you can communicate in writing.
If you cannot use a form or a link on our website, you can send your request by email, WhatsApp or phone. Our team will tell you about a suitable way to apply.
01 · EMAIL
Written support
Write “Accessibility Support” in the subject field. Tell us which channel you would like to receive the reply through.
02 · WHATSAPP
Contact by message
You can describe the problem you encountered in a message. Use of WhatsApp is subject to the terms of that service.
What should your report include?
- The link to the page where you had difficulty, or the name of the document.
- What you wanted to do and a short description of the difficulty you encountered.
- Contact details we can reach you at and your preferred reply channel.
- If you wish, information about your device, browser and any assistive technology you use.
How is your request handled?
First response
We give a first response to your request within 48 hours at the latest. This period does not mean that the technical problem will be fully resolved within it.
Suitable access method
Your needs are assessed, and you are informed about an alternative means of communication or document format. If a technical adjustment is required, the way forward and the expected time are shared with you.
Follow-up
You can follow up on your request by replying on the same email or message. If the access difficulty continues despite your report, reply to your earlier correspondence and let us know. Your request will be reviewed again.
While using the page
Keyboard navigation
You can move between links with Tab and Shift+Tab. The “Skip to content” link at the top of the page takes you to the main content.
Enlarging text
You can use your browser’s zoom or text size settings. On a mobile device, check your browser’s accessibility settings.
Request a readable document
If you cannot read a PDF or another document, tell us the name of the document. We will consider your request for readable text or another suitable format.
Share your needs before a meeting
For an in-office or online meeting, you can tell us in advance your communication preference and any arrangement you need. Please confirm travel to the office and physical access conditions with our team before your appointment.
If you need written communication, captions or another form of access support in an online meeting, state this in your appointment request. The arrangements that can be provided are clarified with you before the meeting.
If you are joining from abroad, tell us your country and time zone. The meeting time is confirmed in Türkiye time together with the time at your location.
Our approach to accessibility
We aim to improve how readable, understandable and usable our content is across different devices. We consider access reports for this work.
The access experience may vary with third-party services and different document formats. This statement is not an independent accessibility audit or a certificate of conformity for the whole website.
Frequently asked questions
Do I have to call by phone to request support?
No. You can apply in writing by email or WhatsApp. It is enough to tell us the reply channel you prefer.
Is a health or disability document required?
No. It is enough to briefly describe the access difficulty you experience and the support you need.
What should I do if I cannot read a document with a screen reader?
Send us the name or link of the document. We will consider your request for a suitable alternative format.
Will the problem be fully solved within 48 hours?
48 hours is the period for the first response. The time to a solution may vary with the nature of the problem; you will be informed about the next steps.
Confidentiality of your information
The information and documents you share are handled for the purpose of assessing your request and carrying out the related process, in line with the principles of confidentiality and personal data protection. Please do not send unnecessary personal data or case documents.
Content last updated: 12 September 2026.